Overview
Contact us through WhatsApp or the contact page and we can help you find the official Amazon purchase listing. Availability and serviceability are determined by Amazon for the selected listing and delivery address.
Order Processing Time
Amazon displays the applicable order processing and delivery information for each purchase. Please refer to Amazon for the current estimate before completing payment.
Delivery Timelines
Delivery timelines are determined by Amazon and shown on the official listing for your delivery address.
Amazon's displayed estimate is not controlled by Aiva Wellness and may change based on address, inventory, or delivery conditions.
Shipping Charges
Delivery charges are determined by Amazon and shown at checkout.
Amazon displays any applicable shipping or delivery charges before you complete payment. Amazon's shipping and delivery policies govern purchases made through Amazon.
Shipping Coverage
Amazon determines serviceability for the selected listing and delivery address. Refer to Amazon for current coverage and any applicable delivery options.
Order Tracking
Amazon provides order confirmations and tracking information for purchases made through Amazon. Contact Aiva Wellness through our contact page or WhatsApp for general product assistance.
Delays & Exceptions
Amazon communicates applicable delivery estimates and any delays for purchases made through Amazon. Please refer to the Amazon order and tracking information for updates.
Failed / Undeliverable Orders
Amazon handles failed or undeliverable deliveries and provides the applicable next steps through its order support process.
Damaged or Missing Items
For damaged, tampered, or missing items in an Amazon purchase, use Amazon's order support process and applicable policy. You may also contact Aiva Wellness for product assistance.
Address Accuracy
Enter an accurate delivery address and contact number in Amazon when completing a purchase. Amazon handles address changes and delivery instructions for Amazon orders.
Contact Us
For any shipping-related questions, reach out to us:
- Email: info@aivawellness.in
- Phone: +91 78077 51711
Need help finding a product?
Contact us for product guidance or help finding the official Amazon listing.